Recent Survey Shows 60% Of Data Backup Solutions Were Not Operating Correctly
In a recent survey, conducted during March 2013, it was found that 80% of those who responded to the questionnaire had a data backup solution in place on their computer. However it was found that in 60% of these cases that the data backup software was either not operating correctly at the time of loss or was not up to date. Of those who were surveyed whose backup solution was either not operating correctly or out dated, it was found that 60% of these made use of an external data storage device. In addition, 15% of these were found to rely on Cloud or even tape to provide a backup for their data. This may be the source of the problem as using external devices for the purposes of backup is still by far the most popular among both professional and domestic computer users.
The largest problem with using external devices as a means of data backup is that the process is far from automated. It is this lack of automation which can often result in data backup software and devices being one of the most overlooked factors of individuals or a company’s overall IT strategy or even their disaster recovery strategy. This oversight can in part be attributed to the cultural mind-set which surrounds the data backup process, or lack of one. To demonstrate, when setting up a new iPod how many users find themselves completely skipping the page regarding backing up to iCloud? This is just one of many examples where users completely ignore the offer of an automated backup service. Simply put without a level of education in the practice of backing up the overwhelming majority of the technology can become useless.
To demonstrate, what good is a backup procedure unless the user:
- Establishes and sets up a regular backup schedule.
- Ensures that the backups are running on a regular basis in accordance with the established schedule.
- Backup reports are checked for indications of errors and failures.
- That data backups are tested on a regular basis in order to ensure that the data has been correctly and accurately captured and all of the files are intact.
Ultimately the security which a backup procedure or software provides to users does not determine how this procedure or software is used in the instance of a loss of data. To demonstrate FLP, are called on a regular basis by customers who have no real knowledge about whether they have backup software and how to use this software should they need to recover data which has been backed up.